No major decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to find a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to find a contractor that is highly skilled in multiple areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The professionals at Air Concepts of Middle Georgia have put together some questions to ask to help you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to give you a list of recent customers that can authenticate the quality of their work. From there you can call and ask them about their recent HVAC projects, if they are happy with the results and if they would work with the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
One other option is requesting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Almost every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use unqualified workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The ideal time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s running properly and get your regular maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Air Concepts of Middle Georgia in Middle Georgia. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 478-200-5689 or set up an appointment with us using our online scheduler.