The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can change temperatures to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or hire a HVAC professional like Air Concepts of Middle Georgia. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue because the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw ample power, Nest says you could have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on frequently in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you begin with your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been relying on your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat professional like one from Air Concepts of Middle Georgia can provide support. We can determine the malfunction and add a C-wire, if required.

Smart thermostats like the Nest are designed to make your life easier, with automatic energy-efficient programming and the option to check temps while you’re on the go. It’s an annoying experience when yours won’t run like it should, but our heating and cooling pros at Air Concepts of Middle Georgia can take care of the problem quickly.

If you’re experiencing strange heating and cooling behavior with your new Nest, give us a call at 478-200-5689 to book your appointment now.